COVID-19 (Corona Virus Update)—Updated Aug 11, 2021
If you choose USPS we must allow 30 days from the time your items are shipped before we can replace a “lost” order. We realize that this is a huge inconvenience, but we have had a few instances where shipments are taking 3 weeks to get to some customers. Additionally, we have experienced items being received by customers before any tracking information has been updated in the USPS system. Even though we have contacted the US Postmaster several times, we have not received any answer to these problems. We have absolutely no control over this shipping issue. We value your business and, of course, this is not the norm, but do want you to know that it could happen. We appreciate your patience.
US Customers–If the items in your order which qualify for ‘Free Shipping’ total $99 or more, your order ships FREE! Simply look for the logo to enjoy free shipping on selected items throughout the store.
Orders and Processing
Normal order processing times do not apply during peak season. Peak season is typically July – September and November – December. Please allow up to 5 additional business days in peak season. These times are only an estimate, and your order may ship much sooner. Please know that we are working to get your order to you as quickly as possible.